Confident Crew is directed by Dr. Melissa Ortega, a highly experienced and qualified clinical psychologist who specialises in working with children with Selective Mutism (SM) and Social Anxiety Disorders (SAD). Working with Dr. Ortega are a small group of counsellors and interns who have received Confident Crew training. This model ensures that each participant is receiving 1:1 support and a treatment plan tailored to the individual child.